FAQ's

Yes. We provide fast, obligation‑free quotes for all residential and commercial cleaning across Melbourne. Simply call or complete our online form and our Melbourne cleaning specialists will tailor a transparent price—no hidden charges, ever.

Absolutely. Every job is covered by our 100 % Satisfaction Guarantee. If you’re not thrilled, tell us within 24 hours and our professional cleaners will return to re‑clean the problem areas at no extra cost, ensuring a spotless result.

Of course. We email a compliant tax invoice immediately after each service, making BAS and bookkeeping simple for Melbourne households, landlords and local businesses.

Yes. We operate under an active Australian Business Number, carry full public‑liability insurance and comply with all Victorian workplace and safety regulations.

Yes. Our trading hours cover weekdays, Saturdays, Sundays and all Victorian public holidays, giving you maximum flexibility to book cleaners when it suits your schedule.

We sure do. From the CBD to the Mornington Peninsula, Western Growth Corridors and the northern suburbs, our mobile cleaning teams cover greater Melbourne with no call‑out fees.

Definitely. We specialise in after‑hours hospitality cleaning, sending discreet crews overnight so your restaurant, café or pub reopens spotless for the breakfast or lunch rush.

Yes. Our emergency cleaning team is on‑call 24/7 for floods, spills and last‑minute inspections. Book before midday and we’ll dispatch a crew to most Melbourne suburbs that very day.

We accept Visa, Mastercard, AMEX, bank transfer and secure online payments. For one‑off cleans, payment is due on completion; for recurring services we offer convenient fortnightly or monthly billing.

No worries if plans change—just give us 24 hours’ notice and there’s no charge. Cancellations inside 24 hours incur a modest $40 call‑out fee to cover crew scheduling.

Absolutely. Every team member passes a national police check, completes our in‑house training program and is covered by full workers‑comp and public‑liability insurance.

Yes. Weekly and fortnightly clients enjoy up to 12 % off our standard rates, while commercial partners can lock in fixed contract pricing for budget certainty all year.